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WHAT IS LPG
LPG is Liquefied Petroleum Gas. Liquefied Petroleum Gases (LPG) are obtained by refining of crude oil and from natural gas by oil absorption or refrigerated absorption process.
LP Gases are mixtures of hydrocarbons, which are gaseous at normal ambient temperature and atmospheric pressure, but can be liquefied at normal ambient temperature by application of moderate pressure.
It is a clean burning, non-poisonous, dependable, high calorific value fuel.
LPG is stored and transported in containers as a liquid, but is generally drawn out and used as a gas.
LPG in gaseous state is nearly twice as heavy as air. Any leakage of LPG, therefore, tends to settle down at floor level.
Liquid LPG is almost half as heavy as water. Thus, when liquid LPG gets converted to a gaseous state, it expands by about 250 times. The leakage of liquid LPG is therefore very dangerous.
LPG contains no toxic components such as carbon monoxide and is, therefore, non-poisonous.
Fuel gases will burn only when mixed with air in certain proportions. The minimum and maximum concentrations of a fuel gas in a gas / air mixture between which the mixture can be ignited are termed as the over and upper limit of inflammability
– The lower flammability limit for LPG is 2% and the higher limit is 8.5%.
Pure LPG is colourless and odourless. LPG is distinctively odourised to give warning in case of leakage. Its smell is detectable in air at concentrations down to 1/5th of the lower explosive limit.
Characteristics of LPG
Portability : Cylinders can be transported easily to the location or can be fixed to mobile equipment.
Own Storage : Alternate gas suppliers make use of piped delivery system where the customer is affected the moment supply fails. LPG stored in cylinders or bulk installations provide a greater degree of product security.
Wide Turn Down : By this is meant the range of gas flow from maximum to minimum for a particular burner. Burners can be designed to operate over wide range.
Ease Of Control : Gaseous fuels are the easiest to control and are very quick in response i.e. you can light a fire within seconds of turning the burner knob on. Solid fuels are the slowest.
Small Flames : Many processes require a small flame, or a number of small flames rather than a big one. LPG is a good fuel for such applications.
Self-Pressurizing: LPG is stored under moderate pressure and therefore no pumps or gravity system is needed to get the fuel to the burner. Simple LPG burners are quite independent of electrical supply.
Consistent Quality : LPG as all petroleum fuels is subject to stringent quality controls and hence it is possible to maintain consistent quality of the product.
Clean Combustion : LPG is a high-grade fuel with negligible impurities producing ean sulphur -free combustion gases. This can be important for many processes especially where the gases come into contact with the products.
Little Maintenance : Many LPG burners are very simple and require little aintenance. The clean combustion gases ensure long life even for the more complex burners.
How To Get LPG Connection
New LPG Connections are now available on demand at FUELSINDIA. All you need to do is to register your request for a new connection online on our website and get a registration number. You can track the status of your registration online.
In case you are not able to register online for any reason, you can approach FUELSINDIA with a proof of identity and proof of your residence address and fill up the KYC form. We will register your name for a new connection and give you a registration reference number.
The various documents accepted as proof of identity and proof of residence is as under:
The various documents accepted as proof of identity and proof of residence is as under:
Proof of Identity* | Proof of Address* |
Voters Identification Card Aadhaar Number (UID / EID) Passport Number PAN Card number Voter ID card ID card issued by Central / State Driving License |
Aadhaar (UID) Driving License Lease Agreement Voter ID Telephone /Electricity/ Water bill Passport Self-declaration attested by a Gazetted officer Ration Card Flat Allotment /Possession letter House Registration document LIC Policy Bank / Credit Card Statement |
*In case the State Government insists on any other document or procedure the same shall be fully complied with under the EC act applicable to the State. The above list is only illustrative and not exhaustive.
At FUELSINDIA we only stock ISI certified hotplates. However, it is not mandatory for you to buy your hotplate or any other items from the FUELSINDIA. Any make of your choice will suffice as long as it bears the ISI mark.
The Security Deposit applicable for Cylinder and Domestic Pressure Regulator (DPR) are as under:
Applicable charges/Tariff Head for various services | |||
Sr. No. | Tariff Head | Amount (Rs incl.GST) | |
1 | (a) | Security Deposit for 14.2 Kg Cylinder | 2200.00 |
(b) | Security Deposit for 5 Kg Cylinder | 800.00 | |
(c) | Security Deposit for 19 Kg Cylinder | 2400.00 | |
(d) | Security Deposit for LOT Valve | 1500.00 | |
(e) | Security Deposit for 19 Kg Cylinder with LOT Valve | 3200.00 | |
(f) | Security Deposit for 47.5 Kg Cylinder | 4300.00 | |
(g) | Security Deposit for 47.5 Kg Cylinder with LOT Valve | 5800.00 | |
2 | Security Deposit for Pressure Regulator | 250.00 | |
3 | Mechanic visit charges (other than leakage) for: Inspection of hotplate at the time of release of connection if hotplate is not purchased from distributor or Mandatory inspection of domestic installation to be done after cleaning the hotplate or Servicing of hotplate |
1 Burner: 118.00 |
|
For leakage complaints if found correct | NIL | ||
4 | Suraksha LPG hose | 1.5 Mtr : 190.00 1.2 Mtr : 170.00 |
|
5 | Administrative charges for documentation required for serving LPG Customer | 88.50 | |
6 | Installation & Demonstration charges for new connection (with SBC or DBC) / Installation charges for DBC | 118.00 | |
7 | Collection of Equipment from customer premises for preparation of Termination Voucher on request of customer | 118.00 | |
8 | Administrative charges for issuance of DGCC including cost of DGCC | 59.00 | |
9 | Stamp duty applicable only in state of Maharashtra and Gujarat per Subscription Voucher (SV) | 100.00 |
Kindly note:- All charges are inclusive of GST except Stamp duty.
The Bharatgas connection will be released to you immediately on completion of required formalities. At the time of installation of the connection in your kitchen, please allow the Distributor’s staff to demonstrate how to use the LPG equipment.
On payment of requisite deposit, you will be issued a Subscription Voucher [SV], which you must keep safely.
FUELSINDIA will issue a booklet called the Domestic Consumer Gas Card, popularly known as Blue Book or the Passbook where the particulars of your LPG connection, the details of supply and other services are entered by the distributor’s staff.
Then You would also be issued LPG Safety and Conservation related literature.
What are things to do when the cylinder is being changed?
Switch off all electrical appliances.
Shut the taps on the stove.
Have the rubber tube and all the connections checked for leakage with soap solution.
Insist that your deliveryman checks cylinder valve and O-ring for any leakage.
What are the points to remember about the rubber tube?
Use SURAKSHA LPG hose of approved quality, (ISI mark).
It should be as short as possible. Maximum length should be about 1.5 meters.
It should be easily accessible for inspection.
Keep it away from heat and fire.
Ensure it covers the full length of the nozzle of the gas stove.
Make sure it does not get heated by the burner, or is looped/twisted.
Clean it with wet cloth only. Don’t use soap to ease the tube over the nozzle.
Check it regularly for cracks, holes, softness, and porosity especially at the ends.
Replace Suraksha hose every 5 years if not earlier.
Do not cover Suraksha hose by any other object or sleeve.
How To Transfer my connection when I am shifting residence?
You may want to surrender your LPG connection as you are shifting to a new address.
Please advise FUELSINDIA your new address with supporting proof of residence, so that we may update the records so that future supplies can be sent to your new place of residence.
Change of residence within the city
If you are moving to a new address in the same city, you just have to approach your FUELSINDIA for a Transfer Advice (TA). Please present the TA to your new Distributor servicing the area of your new residence. Please note you are not required to submit your equipment (Cylinder/s and Pressure Regulator). Your new Distributor will issue a fresh SV (Subscription Voucher) with a new consumer number at the Distributorship.
Change of residence outside the city
If you are moving to a new address to another city, you will need to surrender your connection by returning the equipment (Cylinder/s and Pressure Regulator) and obtain a Termination Voucher (TV) along with refund of the security deposit amount. Then you need to contact the nearest Bharatgas Distributor catering to your new locality and submit the TV to the distributor and pay the security deposit with the documentation fees as applicable. You will get a new Subscription Voucher ( SV ) and the equipment i.e. the Cylinder/s with Pressure Regulator.
Can I Transfer my connection to another person?
Can I Transfer my connection to another person?
A. Transfer of LPG Connection to Family Member:
Transfer of the LPG connection to a family member (i.e. Father, Mother, Son, Daughter, Brother, Sister) is permitted.
The person to whom the connection is to be transferred has to fill the KYC form and attach the Proof of Identity (POI) and Proof of Address (POA). Both the persons i.e. One who holds the connection (Transferor) and to whom it is to be transferred (Transferee) have to submit the declaration form duly signed. Both the KYC and declaration form need to be submitted to the distributor.
Click here to get the KYC format.
Click here to get the format for declaration.
B. Transfer of LPG Connection outside Family:
A person in who is holding a valid LPG connection with documents can transfer the connection in the name of a person outside family.
The person to whom the connection is to be transferred has to fill the KYC form and attach the Proof of Identity (POI) and Proof of Address (POA). Both the persons i.e. One who holds the connection (Transferor) and to whom it is to be transferred (Transferee) have to submit the declaration form duly signed. Both the KYC and declaration form need to be submitted to the distributor.
Click here to get the KYC format.
Click here to get the format for declaration.
C. Transfer of LPG Connection without consent letter from Transferor:
In case the person is holding the SV & equipment is not in a position to submit consent letter from Transferor. He/ She can get the connection transferred to his/her name.
The person to whom the connection is to be transferred has to fill the KYC form and attach the Proof of Identity (POI) and Proof of Address (POA) and also submit the declaration form duly signed. Both the KYC and declaration form need to be submitted to the distributor.
Click here to get the KYC format.
Click here to get the format for declaration.
D. Transfer of connection due to death of Connection Holder:
In the unfortunate case of demise of a consumer, transfer of connection to the next of kin/legal heir is permitted with the condition that the next of kin produces the copy of death Certificate.
The person to whom the connection is to be transferred has to fill the KYC form and attach the Proof of Identity (POI) and Proof of Address (POA). He/She also needs to submit the declaration form duly signed. Both the KYC and declaration form need to be submitted to the distributor.
Click here to get the KYC format.
Click here to get the format for declaration.
E. Regularization of Connection (LPG equipment held without possessing SV)
In case a person is holding LPG equipment i.e. Cylinder and Domestic Pressure Regulator without any connecting documents (SV/DGCC), the connection can be regularized.
The person to whom the connection is to be transferred has to fill the KYC form and attach the Proof of Identity (POI) and Proof of Address (POA). He/She also needs to submit the declaration form duly signed. Both the KYC and declaration form need to be submitted to the distributor.
Click here to get the KYC format.
Click here to get the format for declaration.
How do I reactivate my blocked LPG connection ?
- In case there are more than one connection linked to your Aadhaar number
Please surrender one of your connections and the other will be reactivated. Re-activation will be done thereafter once the formalities are completed. Please note that the connection will NOT be re-activated in case you have an additional connection.
- In case your name / address is identified as having a multiple connection
In case your name appears in the suspect list of multiple connections, but you genuinely do not have an additional connection at your residence , you need to fill up the KYC format and submit the same to FUELSINDIA.
Click here to download the KYC format.
In case your address is the same but it is a separate part of the building & has a separate kitchen then you need to submit a Declaration to that effect along with the KYC form duly filled in. The Distributor will send his representative to physically verify that there is no additional connection at your address.
Click here to download the Declaration format.
Click here to download the KYC format
Re-activation will be done thereafter once the formalities are completed. However please note that the connection will NOT be re-activated in case you have an additional connection.
In case you have not availed a LPG cylinder for a period of six months or more.
For reactivating LPG connection which is deactivated due to not availing LPG cylinder for more than 6 months you need to make an application and submit the same to your LPG Distributor along with the KYC form duly filled in. However please note that the connection will NOT be re-activated in case you have an additional connection.
Click here to download the Reactivation format
Click here to download the KYC format
Re-activation will be done thereafter once the formalities are completed.
